In Case you have wish to cancel the order placed, you need to call the customer care or send email to cancel the order.
If an order is placed using COD payment option. Order can be cancelled when the order confirmation team calls for confirmation.
Any COD order which requires confirmation amount to be paid via online payment mode in advance to ship the product, is cancelled after order is shipped, the confirmation amount will not be refunded.
Any order placed using online payment mode can be cancelled before shipping. Prepaid orders once shipped cannot be cancelled.
In rare case if the prepaid order is cancelled, buyer has to bear the payment gateway charges and Shipping charges.
When Shopping with Shop4Deal, you need not worry about the return of the product in case you have received any item which is defective or different from what was ordered, you have option of returning the product within 7 days of delivery and getting replacement for the same.
However, if the complaint of the customer is found to be fake then the customer has to bear shipping charges of upto Rs. 200 per order.
In Case you have returned the product which you ordered due to any reason and shop4deal is not able to send you replacement of the product you can request for refund of the product within 30 days of return delivered to shop4deal. Once the refund is initiated from our end the money will be sent to original mode of payment or to the mode for which details are shared with our team.
You can request for return or refund by calling our customer care support at +91-95999 40900.